Frequently Asked Questions
About Bee Rebel & our products
What is Bee Rebel?
Bee Rebel is a sustainable webshop with a carefully selected range of organic and fair-trade products. We consciously choose quality, reusability, and respect for people and the planet.
What does the name Bee Rebel stand for?
Bee represents nature and our planet. Rebel stands for consciously combating overconsumption and the throwaway society.
Are all products organic or fair trade?
We select products that are as sustainable and ethically sourced as possible. Wherever possible, they are organic, fair trade, or made with respect for people and the environment.
How do you select the products?
We only choose products that we fully support: sustainably produced, high-quality, safe to use and with clear added value.
Are the products safe for children and babies?
Many of our products are suitable for families with children and babies. This is always clearly stated on the product label.
Do you also sell reusable alternatives?
Yes, we strongly focus on reusable and sustainable alternatives for everyday products.
Does Bee Rebel also support local or social projects?
Yes, we like to contribute to inspiring local and social initiatives that align with our values.
Ordering, shipping & returns
What are the shipping costs?
- Collection point (bpost): €4.40
- Standard home delivery: €5.70
- Free shipping on orders over €50
What is the delivery time?
Orders are typically delivered within 1–3 business days.
Can I track my order?
Yes, after shipping you will receive an email with a personal track & trace link .
What if I am not home when the delivery takes place?
The delivery service will deliver your package according to their standard procedures or to a collection point nearby.
Can I still change my order?
Please contact us as soon as possible. If your order hasn't shipped yet, we'll be happy to see what we can do.
Can I return a product?
Yes, returns are possible according to our return policy. Contact us for further instructions.
Are orders packaged sustainably?
We package our orders with care and strive for the most sustainable packaging possible.
Service, payment & contact
What payment methods do you accept?
You can pay securely using the payment methods offered during checkout (such as Bancontact and other common options).
Is paying at Bee Rebel safe?
Yes, all payments are made via secure payment platforms.
What do you do with my personal data?
Your information will only be used to process your order correctly and will never be shared with third parties.
How can I contact Bee Rebel?
You can reach us by email or the contact form on our website. We're happy to help you personally.
Do you also have a newsletter?
Yes, our newsletter will keep you informed about new products, inspiration and sustainable tips.
I have another question, where can I go?
Is your question not listed here? Feel free to contact us. We're happy to help.